Project summary: CompuSOURCE completed a VoIP expansion for a multi-location business. This VoIP expansion case study is presented anonymously to respect customer confidentiality.
Industry: Multi-location business
Customer: Confidential
Service: VoIP expansion
Every organization has different requirements. For a similar engagement, useful discussion topics include:
These are general planning considerations, not a statement of the original customer’s configuration or measured results.
Document how calls should move between locations and teams. Include existing numbers, shared lines, remote users and the connectivity available at each site.
For independent background, see the FCC overview of VoIP. This is a general resource, not evidence of the original project’s methods or results.
Customer names, exact locations, project dates, implementation specifics, and performance results are not disclosed on this page.
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