Without the need for dedicated phone lines, conferencing is simplified considerably. Traditional phone systems allow for conferencing, but you’ll end up paying for an additional service and hosting multiple callers each time you need to conference.

More employers are discovering the benefits of having their staff work from home in exchange for smaller office spaces, decreased utilities costs, etc. VoIP technology has become extremely portable, allowing users to connect from home offices and abroad. What’s more is that your employee’s number follows them to their new home office when they make the change.

One of the little known benefits of VoIP is that it makes for a more efficient use of your existing bandwidth. As roughly half of voice conversations are made up of silence, VoIP continues to fill those information gaps with other data from other bandwidth consumers to make better use of your resources. What's more is that VoIP allows for compression and elimination of speech redundancies to further improve efficiencies.

VoIP services typically include features like caller ID, virtual numbers, contact lists, voicemail etc., but these features can all be used in more sophisticated ways to boost operational efficiency. For example, voicemails and messages can be forwarded to multiple colleagues with a single click, and voicemail-to-text transcriptions can be sent directly to your inbox so they can be reviewed while on the go.

Business VoIP works over supported IP networks. Reliable voice quality depends on suitable internet connectivity, local network configuration, supported devices, and WiFi conditions for wireless users. We review the network before recommending deployment.

One of the additional benefits of VoIP is that most providers include Fax over IP as a part of their service. Fax over IP all but eliminates the high costs of long-distance facsimile, as well as improves compatibility between machines and reliability of service. Once again, fax information is transmitted via data packets that dramatically improve efficiency. In fact, VoIP doesn’t even require a fax machine to send or receive a fax.

With your personnel working from various points within the office, their home, or around the world, keeping them within reach is critical. One of the more interesting benefits of VoIP is that you can have a single call ring to your desk phone for the first few rings, then to your mobile phone, tablet, or laptop if the call goes unanswered. This way urgent calls are answered more often and less time is spent checking voicemail or corresponding over other platforms.

Continuity options can include forwarding to alternate numbers, supported mobile applications, backup internet, and power protection. Availability depends on configuration and provider capabilities; no phone system is immune to every outage.

Hosted phones can simplify deployment, but a successful migration still needs network checks, user provisioning, number-porting coordination, testing, and staff guidance. CompuSOURCE helps plan installation and ongoing support.